MuseScore 3 does not run on macOS 10.10 & 10.11

Thank you. I am waiting for musescore3 to run on El Capitan, as I don't want to upgrade the OS yet for compatibilty issues with other software I use. In the mean time, I use musescore2 - great program, congratulations.

Hope it happens in the first quarter of the year as scheduled. :-)

See also #279636: [Mac] Musescore 3 beta 3 does not support macOS versions <10.12

Exactly the same here.

There's still no trace of Qt 5.9.8, which, once released, should have the fix needed to support MuseScore on macOS 10.10 & 10.11

I have a theory that the problem only occurs when using a newer Apple toolchain with an older Qt toolset. I can build and run MuseScore 3 on macOS 10.11.6 with Xcode 8.2.1 and Qt 5.9.7, and it works great. I would love to share the DMG, but I would need a place to put it.

It turns out my build still suffers from the same bug, but I need to switch workspaces a few times in order to trigger the crash. I remember when just opening the MuseScore menu would cause a crash every time, but thankfully that no longer happens.

So we're back to waiting in Qt-5.9.8, it seems?

I guess that depends on how many times a user needs to switch workspaces in a single session. It seems a shame to let this be the only reason to not provide a build that runs on macOS 10.10 and 10.11.

The described crash (if that's all the problem comes down to) will be bewildering and frustrating/inconvenient to some, but in the grand scheme of things, I don't think it's an essential feature, and I'm probably happy to forsake it in the circumstances (something beyond our control which would otherwise likely be considered a 'blocker').

In terms of solutions: could there be a special fix at MuseScore level? Another could be to make only one workspace available - I always have mine as Advanced, incidentally.

I think there should be a release planned/prepared irrespective of Qt in the event 5.9.8 doesn't happen, or it's delayed, as there's no sign of progress; the answer will be known by April, of course.

It also Crashes on MaxOS 10.14.3. When i launch it it immediately crashes!

@Glenn Holthuijsen That's a different issue – #285057: MuseScore 3.0.4 on macOS is crashing on startup., most likely.

This issue refers to older macOS versions.

Okay, try this link: https://drive.google.com/drive/folders/1_EUrT4bTMgf_VT_t4_R7CychwZJFcA9…

Thanks a lot @mattmcclinch, working great here since I don't need to switch work spaces (yet).

Thanks @mattmcclinch!

It crashed once after clicking at the top menu. I don't know if it makes a difference, but here are some details (from memory): MuseScore was running via Terminal (so I could do a factory reset); prior to this, I went through the initial setup (UK keyboard; chose advanced workspace; declined a tour), adjusted things in Preferences (downloaded UK translation; startup options, including paths), and the size of the application window and columns. I cannot reproduce, but please find the log attached.

Using MuseScore 3.1 Nightly 3543170 - Mac 10.11.6.

@chen lung Probably related to #278772.

#278772: [MacOSX] Crashes randomly when go to do any menu item is why we're not supporting macOS 10.10 und 10.11, at least until the fix is available in Qt 5.9.8

Thanks for the link, Jojo.

I believe I have solved the problem with my build by not allowing workspaces to change the menu when MuseScore is built with Qt 5.9.7 or below. I have replaced the DMG in my Google Drive with a new version which should not suffer from this crash.

Thanks for your efforts @mattmcclinch. This version crashes on 10.10, but it looks like the problem is with the linked version of portaudio.

Cheers,
Stewart

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Dyld Error Message:
Symbol not found: _AudioUnitSetProperty
Referenced from: /Applications/MuseScore 3.app/Contents/MacOS/../Frameworks/libportaudio.2.dylib (which was built for Mac OS X 10.11)
Expected in: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

Some of students are using muscescore. I am using OS 10.13 and this same problem just started occurring for me. They are in the middle of a counterpoint course. How soon can we expect a fix? The "first quarter" may be beyond the time they are in my class, so if I have to get them to switch to some other submission process, it would be good to know now.

Your students can use any older version and you can still open it. Just be nice if they use 2.3.2 and your version does some relayout, or you'll get a warning that's it a version 2 file and you can open it in version 2.3.2. Both versions can run on your computer at the same time.

Ok. That's a hassle for all involved. So should I just delete 3?

@Mark Rimple, if you are using macOS 10.13, then this issue is not the same problem that you are having. Perhaps you are looking for #285057: MuseScore 3.0.4 on macOS is crashing on startup..

@stewart.greenhill, I have rebuilt my MuseScore package, this time using a version of PortAudio that I compiled myself rather than the one installed via HomeBrew. It is entirely possible that this will have made all the difference, but since I do not have a machine running macOS 10.10, I cannot test it myself. Would you care to download it again and let me know how it goes?

@mattmcclinch I'm able to run the DMG downloaded from the time you posted about an updated one.

At the risk of hijacking this topic, I wanted to bring up something here, in case the aforementioned PortAudio is a contributing factor: audio often struggles during playback, though it's fine in export. I don't know if it's related to the issue reported by a few others:

#285247: Audio playback won't work properly
#284076: Playback files from musescore 2
#284095: MuseScore 3 playback stuttering with snare soundfont
#281067: Playback Issues
#284034: Horrible Sounds During Playback

None of the authors mentions the operating system. With no problems reported on Ubuntu, and Windows possibly the most used of all, the lack of overwhelming reports suggests this could be Mac-specific.

Not working on Mac 10.13.6 Program crashes.

@benthebassman, if you are using macOS 10.13 then you are probably looking for #285057: MuseScore 3.0.4 on macOS is crashing on startup.. There you may find a solution to your problem.

Thanks very much @mattmcclinch. The updated version is running well on Mac OS 10.10.

A couple of small problems I have noticed:

• After the "Start Centre" is opened, the "Quit Musescore" item remains disabled on the main menu, though the program can still be quit via option-Q, or the window close button

• The app occasionally crashes during close (hard to reproduce)

• Pressing "Restart Audio and MIDI Devices" under "I/O" preferences quits the program, but does not generate a crash report. On restart it says "The previous session quit unexpectedly".

Same for me on 10.14

for those crashes related to MIDI and/or exiting see #285693: Crash when enabling MIDI via palette button (Version 3.0.4) and #281867: "MuseScore quit unexpectedly" when closing MuseScore 3.0.[1-5] on macOS with a MIDI device

@stewart.greenhill, that's great news! I had noticed the thing about the "Quit MuseScore" menu item, and indeed the official version does not seem to have this problem. In my experience, it only happens if I try to use the menu while the Start Center is open.

In general, if anyone wants to report an issue found while using this build, it would be best to mention that it occurs in an unofficial/unsupported build for macOS 10.10, and ask if someone can confirm that the issue exists in the official version.

Hi! Can do you make this version work on 10.11?? It just refuses to open on my computer. Thanks!

Hi! Thanks so much for this. I have installed it but it keeps getting stuck on 'verifying Musescore 3', any tips?? I'm pretty green when it comes to this stuff...

@mikeanaphone1, are you sure you downloaded the version that I provided, located here? It is known to work on macOS 10.10 & 10.11, unlike the official version. It is also a prerelease of version 3.1, although I suppose I could provide 3.0.5, and maybe even each of the previous 3.0.x releases as well.

See https://github.com/musescore/MuseScore/pull/4808 for a pull request that would allow the official version to support all macOS versions >= 10.10 without limiting current functionality.

@mikeanaphone1, I see what you mean about it getting stuck on 'verifying Musescore 3'. I have replaced the image with a new one that should work.

Thank you again @mattmcclinch for all the efforts so far.

What is the current state of play?

Qt now mentions a date of 12 April for 5.9.8, with 5.9.9 slated for Q4/ 2019.

Which might not even be needed, using (parts of) https://github.com/musescore/MuseScore/pull/4808

Great news. :-)

Musescore also fails to work on OS 10.14

If so, it is a different issue

Qt 5.9.8 to be released tomorrow according to https://wiki.qt.io/Qt_5.9_Release

Then we'd probably still have to wait until AppVeyor update their build environments to include this

https://blog.qt.io/blog/2019/04/18/qt-5-9-8-released

Qt 5.9.8 does not solve the problem after all. MuseScore 3 still crashes (sometimes) when switching workspaces, even when built with Qt 5.9.8.

Thank you Matt! I'm using your version with OSX 10.11.6, I've not encountered any problems so far.

AFAIK that PR doesn't solve the issue, without also falling back to using an older version of Qt, which in turn won't work properly on newer Macs?

I don’t know anything about the older version of Qt not working properly on newer Macs, but Anatoly has said he does not want to fall back to the older version, at least for the main official build. There is the possibility of an alternate official build for older Macs, though. I will be happy to update my unofficial build when I get the opportunity to do so.

I may remember wrongly reg. the older Qt versions not working properly on newer Macs, but IIRC that bug that pesters macOS 10.10 and 10.11 is not present in Qt 5.12 anymore (and the hope was that 5.9.8 fixed it too, apparently it did not?)

@Riaan van Niekerk, I updated the DMG in my shared Google Drive folder like you asked.

To recap, this was built with Qt 5.9.7 and it works on any machine running macOS 10.10 or higher. It does not crash when opening menus or toggling workspaces, and I did not have to limit functionality in order to make this possible.

Thanks, Matt. :-)

I am now using GitHub to host my unofficial build of MuseScore for older Macs.
This page should show the most recent releases: https://github.com/mattmcclinch/MuseScore/releases
(As I am writing this, there is currently only one---the 3.1 Release Candidate)
Click on the title of the release to go to the page for that release. There you will be able to download the DMG.

Fantastic! :-)

@mattmcclinch I am going to figure out how to integrate the builds for macOS 10.10-11 to the current infrastructure. Thanks for maintaining the packages.

Hi Matt, I downloaded your version from a recommendation of a other user (mike320) but I am still with compatibility problems when I try to install on my MACOS (10.11.16). I am attaching some pictures.

Hi @Ricfreit, I see you downloaded my version, but I suspect you had installed the official version which does not work on your Mac. If I am correct, you should remove the official version from your /Applications folder, and then open up the DMG you downloaded from me, and install that version.

Fixed in 968ca5e for master

and 5b22d1b for 3.2.1

🎉

there's one prerelease at https://ftp.osuosl.org/pub/musescore-nightlies/macosx_10.10/

Automatically closed -- issue fixed for 2 weeks with no activity.